“Did you think of explaining to him why?” I asked a mother that was sharing with me that her 10 year old son wont listen when she tells him not to put a certain towel in the laundry basket after using it, and instead to put on top of the washing machine. She was so frustrated because her son does not simply listen to what she tells him, and she thinks that he does that on purpose to upset her.
She had a good reason, but her son never knew it, he never remembers why, so he automatically puts that towel almost every time in the basket. After explaining her reason, he started putting it where his mother prefers.
It is nearly impossible to go through the day without the use of communication.
Communication is sending and receiving information between two or more people, these messages that are being sent and received all the time are different, they can be facts, ideas, opinions, beliefs, attitudes and emotions.
The ability to communicate, the choice of the communication method and the purpose of communication contribute a lot in how clear the message is. Also the feedback from who receives the message indicates if the communication was made successfully or not.
Communication can be verbal or nonverbal. The verbal communication is the use of sounds and words to express yourself. While the non verbal communication happens without the use of words, using body language, like the facial expression or gestures or using a different tone or pitch of the voice.
Now, a question, which kind of communication do we usually use?
When we are able to speak, and understand the language of the communication, the verbal communication seems to be easier however, the nonverbal signals are important to help conveying the message, they simply give us more information and allow us to pass more information during the communication, yet the nonverbal signals are not always easy to interpret from who receives information, because they are not a language with a known meaning, their meanings are different according to situation and people.
That is why feedback is very important, because it shows if our message was not passed or was not passed in the way we wanted, in which case we could explain further, or ask for more clarification from who sends the information.
But, why do we communicate?
Mainly for one or more of the following reasons:
- To communicate is a basic need to the human being, and it is considered inhumane to prevent a person from communication with others for a extended period of time.
- To influence a change, like in case of buying a house, a car or travelling somewhere, to ask for an advice or to persuade or to help in case of an emergency.
- To give or get information, like in education, or in asking for or giving instructions.
4.To start, keep or maintain relationships, among family, friends or work.
So, when you start the communication process keep the purpose in mind, and if you are receiving the information, make sure you understand the purpose of conveying the message to you, care for the feedback, when you can not interpret the verbal or the nonverbal in an acceptable way, ask for further clarification..